How ETCC CounselorGuide AI handles your information
Last updated: September 2026
Informational Placeholder
This page provides a summary of our privacy practices. A comprehensive, legally reviewed Privacy Policy will be published here before the platform goes live. Please check back for the final version.
ETCC CounselorGuide AI is a professional support and educational tool for school and adolescent counselors. We are committed to protecting the privacy of our users and the clients they serve.
Users are required to anonymize all case information before entering it into the platform. Do not enter client names, phone numbers, home addresses, school identification numbers, or other personally identifiable details.
Account and case data is stored securely and is accessible only to the counselor who created it and authorized platform administrators. Data is not deleted when a subscription expires.
When you use AI-assisted features, the anonymized information you provide is processed to generate guidance. We do not use your data to train external models.
For privacy-related questions, please use the Contact Us page.
Professional Disclaimer: ETCC CounselorGuide AI is a professional support and educational tool. It does not replace qualified professional judgment, clinical supervision, emergency services, psychiatric care, or appropriate safeguarding procedures. The AI does not present itself as a licensed counselor, psychologist, psychiatrist, or emergency service. Always escalate cases involving imminent danger, suicide risk, serious self-harm, abuse, violence, or other urgent safeguarding concerns.